OneCloud (Legacy)4.1.10

OneCloud brings the power of a cloud softphone beyond the simple landline or desktop phone. OneCloud unlocks user productivity and transforms the future of business communication. The platform extends traditional VOIP to the way users communicate today between multiple devices with a real-time, asynchronous Unified Communications Solution. OneCloud’s complete technology stack maintains the user’s identity without interruption regardless of device. Automate communication with manageable contacts, voicemails, call history, answering rules, through a single, intuitive solution.

Features Include:
Nationwide Calling
Business SMS/MMS
See Presence of Colleagues
Visual Voicemail & Voicemail to Email
Voicemail Transcription
Call Queuing
Team Collaboration
Team Instant Messaging
Multi-level Auto Attendant
Automatic Call Recording
Three-way Calling
Music/Message on Hold
Customizable Answering Rules
IMPORTANT: OneCloud for iPhone & iPad requires a OneCloud Unified Communications subscription. Features will vary by product and plan.

LEGAL

1. Outgoing calls to 911 will now be forced to use an iDevice's cellular voice interface to provide enhanced 911 location data. iDevices that do not have cellular voice interfaces (such as iPads) or that are out of range of a cellular network will not be able to place 911 calls using OneCloud.
2. Call quality may be affected by Wi-Fi or Cellular Data.
3. International and roaming data charges from your mobile carrier may apply when using OneCloud outside of your country.
4. You are responsible for ensuring that all call recordings comply with federal and state law.
5. View our terms of service at https://www.telware.com/terms-of-service.

Version History * Stability Improvements 4.1.10 Jun 19 - Corrected a bug concerning calls not working with IPv6
- Added 988 as a default emergency number
- Removed the “use mobile data” setting from the application.
- Updated voice SDK to latest version
- Corrected an issue with accounts logged in via Microsoft SSO
- Made improvements with calling using Siri.
- Various bug fixes 4.0.3 09/30/2024 - Call Center management and reporting in app
- Fixed issue displaying multimedia messages in chat
- Fixed issue where some users would drop a held call
- Misc. fixes 3.5.4 10/06/2023 Feature
- Call center agents and supervisors can now view and manage their queues from the mobile application.

Improvements
- Contact loading improvements

Fixes
- SMS chat display issues
- Misc. fixes 3.5.1 04/25/2023 Improvements
- Improvements using Apple CallKit

Bug Fixes
- Fixed DTMF on merged calls
- Fixed voicemail playback issues
- Fixed MMS image display issue
- Fixed some calls stuck in connecting state 3.3.4 03/09/2023 - Fixes and Improvements 3.3.2 12/05/2022 - SSO
- Fixes and Improvements 3.3.1 10/12/2022 - Fixed issue with sorting for missed calls
- Fixed UI issue while using an iPad with external keyboards
- Fixed issue where wrong voicemail would play before the correct voicemail was expanded
- Fixed issue where outbound calls starting with a ‘+’ will set the contact name as Unknown
- Fixed issue with voicemail badge notifications showing when saving/deleting
- Fixed issue with voicemail audio playback defaulting to Bluetooth devices
- Minor fixes and improvements 3.2.2 03/29/2022 - Improvements to call detail views
- Added back in FaceID and TouchID authentication
- Dark mode improvements
- Minor fixes and improvements 3.2.0 01/25/2022 Minor bug fixes. 3.1.1 12/05/2021 - Custom contact labels for matching iPhone contacts
- Image preview for chat notifications
- Quick reply from chat notifications
- Dark mode support
- Various bug fixes 3.1.0 05/04/2021 * Improvements related to Push
* Other minor bug fixes and improvements 3.0.3 03/16/2021 - Added the ability to have group chats inside OneCloud Mobile.
- Added support commas and semicolons used for "pause" and "wait" times when saved as part of contact phone numbers.
- Rewrote the code that handles how Push notifications are handled in OneCloud Mobile to resolve bugs and improve performance.
- Added support for sending and receiving multimedia messages. (Additional subscription is required.)
- Improved audio playback quality for system-wide audio prompts.
- Added the ability to sort contacts by their "Online" status, by first or last name, or by extension number.
- Changed OneCloud Mobile's default voicemail playback behavior to match that of the native iOS Phone application. If a Bluetooth device is connected, voicemail playback will default to Bluetooth. If no Bluetooth device is preset, voicemail playback will default to the phone's earpiece but can be toggled to playback through the speakerphone.
- Resolved a condition that could cause poor Bluetooth audio quality when playing back voicemails.
- Incrementally improved support for the iOS system-wide dark mode by improving the visibility of icons and dialogs when the system is set to use dark mode. Note, this is not yet full Dark Mode support. 3.0.1 08/19/2020 Resolved issue with compressed audio causing voice quality issues in rare instances. 2.1.0 03/27/2020 2.0.4 02/19/2020